Industry
Healthcare, Medical & Allied Health
Clinics, practices and allied health providers handle some of the most sensitive information there is. Patients expect easy online booking and fast answers, and regulators expect health information to be protected.
Common challenges
- Health information is 'sensitive information' under the Privacy Act, and health service providers are covered regardless of turnover
- Phones ringing off the hook at reception
- Practitioners sharing files by personal email
- Patients finding competitors first on Google Maps
How we help
- Microsoft 365 Business Premium with MFA, Intune and secure file sharing
- Online booking on a fast, accessible website
- 1300 number with IVR menus and after-hours virtual reception
- Local listing and review management for every location
Industry
Legal, Accounting & Financial Services
Professional firms are trusted with confidential client matters, tax records and financial data. A breach damages reputation as much as systems, and clients increasingly expect secure portals rather than email attachments.
Common challenges
- Phishing and invoice-redirection scams targeting firms
- Documents emailed back and forth with clients
- Tax-time workload peaks
- Regulated entities facing information security obligations (for example APRA CPS 234)
How we help
- Essential Eight aligned security, email protection and staff training
- Secure client portals built on SharePoint or custom software
- Practice-system integrations with accounting platforms
- Professional website and LinkedIn content that builds authority
Industry
Not-for-Profits, Charities & Community Groups
Every dollar matters. Eligible nonprofits can access Microsoft grants and discounts, and the right website and social presence helps attract donors, volunteers and members.
Common challenges
- Tight budgets and volunteer-run IT
- Staff and volunteers sharing passwords and devices
- Low visibility for appeals and events
- Reporting to boards and funders
How we help
- Registration for Microsoft nonprofit grants and discounted licences
- Secure accounts for staff, with appropriate access for volunteers
- Donation-ready website and social campaigns
- Power BI dashboards for board and funder reporting
Industry
Government & Public Sector
Agencies and councils need technology that is secure, accessible and well documented. The ASD Essential Eight is a common baseline for Australian government cyber security.
Common challenges
- Meeting Essential Eight maturity targets
- Accessibility requirements for public websites (WCAG)
- Legacy servers and applications
- Procurement requiring clear documentation
How we help
- Essential Eight assessments and uplift
- Accessible, fast websites built to WCAG guidelines
- Server maintenance and planned migration to Azure
- Clear scopes, documentation and reporting
Industry
Retail, eCommerce & Hospitality
Shoppers and diners decide quickly, often on a phone. Your website, Google listing and social pages need to be fast, current and easy to act on.
Common challenges
- Card payments must meet PCI DSS requirements
- Out-of-date menus, prices and opening hours online
- Online orders re-typed into other systems
- Seasonal peaks in calls and messages
How we help
- Secure online stores using compliant payment gateways
- Local listing, social media and Google Shopping campaigns
- Integrations between store, stock, accounting and delivery
- Virtual customer care during busy periods
Industry
Trades, Construction & Property
Builders, trades and property businesses win work from calls and quotes. Teams spend their days on site, so systems need to work on a phone.
Common challenges
- Missed calls while on the tools
- Paper job sheets and photos lost in text messages
- Quotes slow to go out
- Relying on word of mouth alone
How we help
- Virtual mobile numbers and call answering
- Field service apps for jobs, photos and sign-off
- Quoting and job management software
- Local SEO and Google Ads for high-intent searches
Industry
Logistics, Transport & Import/Export
Freight businesses run on data moving between customers, carriers, warehouses and finance. Customers expect tracking and a fast answer when they call.
Common challenges
- Manual data entry between systems
- Customers calling for delivery updates
- Multiple depots and time zones
- Ransomware risk to operations
How we help
- API integrations between TMS, WMS and accounting
- Customer tracking portals
- National and international toll-free numbers with IVR
- Managed security and tested backups
Industry
Education, Training & Childcare
Schools, RTOs and childcare services manage information about students and children, coordinate staff, and communicate with families every day.
Common challenges
- Protecting student and family information
- Enrolment and attendance paperwork
- Communicating with families
- Shared devices across classrooms
How we help
- Microsoft 365 and Teams for staff and learning
- Enrolment forms and portals
- Device management with Intune
- Websites and social pages that attract enrolments
Compliance
Regulations and standards we help you work with
We are not lawyers, but we build systems that make your obligations easier to meet.
Approach
How our industry approach works
We learn the language, regulations and busy periods of your industry.
Compare your setup with what works for similar organisations.
Products and priorities that fit your sector.
Quarterly reviews as your industry changes.
All industries
All 36 industries we work with
Don't see yours? We work with organisations of every type and size.
Retail & eCommerce
Online stores, ads and social that drive sales.
Hospitality, Cafés & Restaurants
Bookings, menus, local search and reviews.
Trades & Construction
Leads, quotes and job management.
Real Estate & Property
Listings, CRM and lead generation.
Legal
Secure client portals and professional websites.
Accounting & Finance
Compliance, security and Microsoft 365.
Insurance & Mortgage Broking
Lead generation and secure systems.
Healthcare & Medical
Online bookings, patient care and security.
Dental & Allied Health
Bookings, reviews and local SEO.
Pharmacy
Local visibility and online ordering.
Aged Care & NDIS
Compliant systems and family communication.
Education & Training
Learning portals, enrolments and Microsoft 365.
Childcare
Bookings, parent communication and local SEO.
Not-for-Profit & Charities
Donations, campaigns and Microsoft grants.
Government & Public Sector
Secure, accessible digital services.
Logistics & Transport
Tracking, integrations and toll-free lines.
Import & Export
Trade systems, portals and global numbers.
Manufacturing
ERP, Dynamics 365 and automation.
Wholesale & Distribution
B2B portals and inventory integrations.
Automotive
Service bookings, ads and local search.
Beauty, Salons & Spas
Bookings, Instagram and reviews.
Fitness & Wellness
Memberships, apps and social media.
Travel & Tourism
Bookings, multilingual sites and ads.
Events & Entertainment
Ticketing, promotion and social.
Agriculture & Farming
Remote connectivity and supply systems.
Mining & Resources
Secure systems for remote sites.
Energy & Utilities
Customer portals, IVR and security.
IT & Technology
SaaS, APIs and cloud development.
Startups
MVPs, SaaS platforms and launch marketing.
Professional Services
Websites, CRM and Microsoft 365.
Media & Marketing Agencies
White-label development and support.
Cleaning & Facility Services
Leads, scheduling and call handling.
Security Services
Rostering systems and secure comms.
Religious & Community Groups
Websites, streaming and donations.
Food & Beverage Production
eCommerce, distribution and branding.
Telecommunications
Numbers, IVR and customer care.
FAQ
Industry questions
Do you have experience in my industry?
We work across every industry and bring proven approaches from similar businesses to yours.
Can you meet industry compliance needs?
Yes. We align security and data handling to the frameworks your industry requires.
Do you work with government and not-for-profits?
Yes, including secure Microsoft environments and accessible websites.
Let's talk about your industry
Book a free consultation with a specialist who understands your sector.